Because Lennox Technologies provides digital and professional services, refund eligibility depends on the stage of work and the terms of the applicable project agreement.
Before work begins
If a client cancels before work has started, eligible payments may be refundable after deducting any disclosed non-refundable fees or third-party costs.
After work begins
Once work has started, amounts attributable to completed work, reserved resources, purchased third-party services or delivered milestones may be non-refundable. Any approved refund is calculated according to the applicable agreement and work completed.
Cancellation requests
Cancellation requests should be submitted in writing using the official contact information on this website. Any project-specific cancellation terms stated in a signed agreement or accepted order will take priority.
Important: Customize this policy so it exactly matches your real billing and refund practices before accepting payments.